SEB trainee: Client Service Manager in Stockholm

Curious about a client-focused role in a growing area? Apply for the SEB trainee position as a Client Service Manager!

Working as a Client Service Manager and participating in SEB’s International Trainee Programme will give you a unique opportunity to develop your professional skills in a modern and innovative company.

You are recruited to Investor Services within Large Corporates & Financial Institutions – a cornerstone of SEB’s offerings to financial institutions, where we daily deliver a world class service to our clients. In your role at Investor Services you will be a part of a competent team in a fast-paced environment with the aim to constantly find ways to improve the client experience.

OUR OFFER TO YOU

As a trainee at SEB you will get the opportunity to develop an extensive network, gain a deep understanding of the financial industry, and be professionally and personally challenged.

We offer you:

• A nine months Trainee Programme starting September 2021, designed for professional and personal development
• Work with real business challenges and real impact on SEB´s business and organisation
• The opportunity to work for SEB abroad in connection with the programme (Due to ongoing pandemic the amount of travel and exchanges might be affected. The Trainee Programme will follow the bank´s travel policy and restrictions regarding Covid-19.)
• Full-time employment with market-based salary and access to SEB´s employee benefits

YOUR TRAINEE POSITION AND YOUR TEAM

In your role as a Trainee in Client Services, you will be the main contact for SEB´s clients and provide after sales services for all Nordic financial institutions and international banks. You will support and supervise the clients within Investor Services´ products as well as provide service and expertise relating to their involvement with SEB. The services offered to our clients include global custody, sub custody, cash clearing, collateral, clearing, risk and evaluation. You will also have internal contacts and sometimes act as a link between the client and the bank, with the underlying focus of building long lasting relationships with the clients.

From day one, you will become a Client Manager at the Client Services Organisation within Investor Services, which will be your home unit throughout the trainee programme. Together with your personal tutor you will design a tailor-made learning journey that will include everything from product development to field trips and practical work in units at both the home division and other SEB divisions.

Your future manager, Sevil Pek, describes the work in Client Service Organisation:

"The Client Services Organisation´s set goal is to always make sure that our clients´ experience is world class. You will have competent colleagues and even though we work in a high-performing environment, the atmosphere is supportive and friendly and we always help each other."

YOUR REQUIRED SKILLS

We are looking for you with passion for business and a changing environment. We like you to challenge us, now and for the future. Also, we ask for this:

• An academic degree in Finance, Economics, Engineering or equivalent.
• You are, or will soon graduate and have some work experience
• Fluent in written and spoken English and Swedish

It is a plus if you have experience leading projects, working with customer service or other service areas and studying or working abroad.

In this role you will manage and administrate the affairs of SEB´s largest clients and we therefore expect that it comes naturally for you to take on large responsibilities and initiate your own development. An innovative mind-set is also important in situations where problem solving and thinking outside the box is required – all to create the best customer experience.

Welcome to SEB!